Strong communication skills to interact effectively with guests and members in a fast-paced environment Previous experience as a cocktail server or in a similar guest-facing role preferredĮxceptional interpersonal skills and a genuine passion for delivering outstanding customer serviceįamiliarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests High school diploma or equivalent required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary Participate in promotional events and special activities, promoting casino offerings and enhancing the overall guest experience Maintain a clean and organized section, free from empty glasses and trashĬollaborate with other Members, including bartenders, servers, and casino staff, to ensure smooth operations and a cohesive guest experienceĪdhere to all health, safety, and sanitation guidelines, ensuring a clean and safe environment for both guests and staffĪttend mandatory training sessions and meetings to stay updated on casino policies, procedures, and regulations Monitor guests' alcohol consumption and behavior, adhering to responsible service guidelines and promptly notifying management of any concernsĪnticipate guests' needs and respond promptly to requests, ensuring a seamless and enjoyable experience Maintain a thorough understanding of the casino's drink menu, including cocktails, beer, wine, and non-alcoholic options, and provide recommendations to guests based on their preferences Prepare and serve a variety of alcoholic and non-alcoholic beverages, following established recipes and presentation guidelines Take beverage orders accurately and efficiently, ensuring that guest preferences and special requests are noted and adhered to Greet casino guests in a friendly and professional manner, creating a welcoming atmosphere and establishing positive rapport

The following and other duties may be assigned as necessary:

A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. A Cocktail Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately.

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